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How I Think About Responsibility, Boundaries, and Trust If you work in insurance, you already know that responsibility doesn’t disappear just because work is delegated. Processes can be outsourced. Tasks can be delegated. Accountability stays where it is. I work as an independent, remote operations partner supporting insurance brokers. I’m not a firm, not a staffing agency, and not a compliance function. I operate close to regulated businesses, and that means being very clear